M-F 8:00 am - 4:30 pm EST
800-996-9908 - US and Canada • 908-284-2155 - International
3 Foster Lane, Suite 201, Flemington, NJ 08822
U.S. and Canada - $15.00 • International - $125.00
International orders require a minimum purchase of $125.00.
Payment must be made in advance by VISA, MASTERCARD,
AMERICAN EXPRESS, wire transfer or a check drawn on a U.S. bank in U.S. currency. The following fees will apply to most orders: International Processing Fee ($35.00), Shipping Charges and Custom Fees if applicable.
3 business days for stock items.
5 business days for ingredients.
10 business days for liquid, pelleted and powder diets not in stock.
Please allow 10-15 business days to produce diets with new formulations and diets requiring special assays, i.e. nutrient assays.
Lead time for gamma irradiated products is 2-4 weeks.
Rush service is available for an extra fee. Please call for details.
Terms are NET 30 days. We also accept VISA, MASTERCARD, AMERICAN EXPRESS or check drawn in U.S. funds on U.S. bank. Electronic payments are also accepted.
subject to change without written notice.
Shipping charges are prepaid by Bio-Serv and added to invoice.
Products are shipped by UPS, Federal Express or truck, depending
on customer preference or size of order.
Please inspect all product(s) upon receiving to ensure your order has arrived in good condition. Bio-Serv is not responsible for delayed or returned shipments due to incomplete customer shipping addresses.
Enrichment Devices - 30 day return on any stock enrichment devices for a refund, except:
- Product(s) that have been used in a laboratory or animal facility
Edible Products - 15 day return on any stock edible product (s) for refund, except: